Facilities Planning and Management Notes – Jan. 17, 2018 Summary

Summary of discussion from Jan 17, 2018 meeting with core managers

– The two main themes of the meeting were the Service Excellence initiative within FP&M and improving communications between FP&M and the Research Cores. Service Excellence includes the APR report completed in 2016 and is focusing on after-hours service, renovation services, and implementation of CMMS software. Current and future communication improvements include FP&M information in the Research newsletter, more open discussions during the design process for renovations, sharing key information like what number to call, developing facility managers as a communications link, and the creation of primers on various topics for customers.
– Jenn Hekman, Executive Assistant, Office of the Vice Chancellor for Facilities Planning and Management

Detailed minutes are posted.  Additional questions, concerns or suggestions are invited and can be directed to Isabelle Girard or Jenn Hekman.