Facilities Planning and Management Notes – Jan. 17, 2018 Summary
Summary of discussion from Jan 17, 2018 meeting with core managers
– The two main themes of the meeting were the Service Excellence initiative within FP&M and improving communications between FP&M and the Research Cores. Service Excellence includes the APR report completed in 2016 and is focusing on after-hours service, renovation services, and implementation of CMMS software. Current and future communication improvements include FP&M information in the Research newsletter, more open discussions during the design process for renovations, sharing key information like what number to call, developing facility managers as a communications link, and the creation of primers on various topics for customers.
– Jenn Hekman, Executive Assistant, Office of the Vice Chancellor for Facilities Planning and Management